Privacy policy

What we collect

Through the pre-application and contact forms we collect what you enter: name, phone, email, property and loan details, income and employment information you choose to share, and your consent choices. We do not collect Social Security numbers, account numbers or ID images on this website. Our hosting provider receives basic technical information such as IP address to keep the site secure.

How we use it

To contact you about your inquiry, evaluate loan programs and, with your authorization, prepare and submit a loan application to a lender. We share nonpublic personal information only as needed to process your request, with lenders, credit bureaus (with your permission), title and settlement providers, and as required by law.

What we don't do

We don't sell your personal information and we don't share it with unaffiliated companies for their marketing.

Calls, texts and email

If you check the consent box, we may contact you by phone, text or email about your inquiry. Consent is not a condition of any loan. Reply STOP to opt out of texts, or ask us to stop calling or emailing.

How we protect it

Form submissions travel over encrypted connections and are stored in access-restricted business accounts. Only staff working on your file can see them. We keep records as long as state and federal recordkeeping rules require.

Contact

Questions or requests about your information: clean@cleanlender.com, (949) 624-4500, or Clean Lender LLC, 2100 Lakeside Blvd, Ste 160, Richardson, TX 75082.

Effective November 2026.